Do not use this site for submitting warranty requests for emergency situations. Please refer to your Customer Guidebook for what constitutes an emergency.
Homeowner Costs Items reported as emergencies that are in fact, not emergencies as defined in the Customer Guidebook will result in a service charge of $25.00 plus the cost of repair for any non-emergency after 5:00pm Monday-Friday or anytime on Saturdays, Sundays and/or Holidays.
Lacey’s Heating (757) 421-3312
Kev-Rick Electric (757) 672-3892
Daily Monday – Friday (757) 432-9445
Anytime, Weekends and Holidays (757) 613-2610
Virginia Natural Gas has a 24-hour service department to handle gas emergencies. If you smell gas, open your windows leave your house and then contact Virginia Natural Gas immediately
VA Natural Gas 1-877-572-3342
For documentation purposes, please notify Wetherington Homes, Inc. whenever you report an emergency.